Digital Banking Data Retention

What data is retained by First State Bank's Core Provider, Finastra, once the user is removed from Digital Banking?

Finastra archives user data deleted from the system to facilitate account recovery. The archived user data includes information that links the user to their bank or credit union account(s) and their personalized settings. Archived user data cannot be used by Finastra to access financial accounts or other protected information. Finastra retains this archived data indefinitely for the duration of our business relationship, after which time it is permanently deleted.

Please contact First State Bank to request a form to have your archived data be permanently deleted.  This deletion of data occurs once the relationship with First State Bank is terminated.

First State Bank

575-835-1550
fsb@socorrobanking.com
PO Box Z
Socorro, NM 87801